Mark J. Dulcey
24 Kenwood St.
Dorchester, MA 02124-2212
phone: (617) 504-0629
email: mark@buttery.org
WWW: www.buttery.org/mark/



Professional experience

2002-
Buttery Network Services

During my years of returning to college, I worked as a part-time consultant to homes and small businesses. I have installed Windows, Macintosh, and Linux servers and workstations, set up DSL and cable broadband service, installed wireless and wired routers, network switches, and cabling, cleaned viruses and spyware off systems, and installed application software.

2000-2001
Broadband2Wireless

Worked as intranet web developer and strategic mapper

Intranet web developer
Designed and developed interactive web pages for entry and maintenance of corporate databases, including equipment and customers, using Perl and PHP scripts. Designed, installed, and maintained MySQL databases for the data.
Strategic mapping
Produced customized location and demographic maps using MapInfo software.

2000
Banta Integrated Media

Worked on an object-oriented Perl project to produce print catalogs. The input was XML, exported from a database maintained by another division of Banta; the output was laid-out Quark XPress pages. This was a three-month contract, which was completed when I left Banta.

1998-1999
Harrison & Troxell, Inc.

Worked as web developer and systems administrator.

Web developer
Designed and developed web pages and scripts for client web sites, and maintained existing scripts. Programming was done primarily in Perl, with some work in C, C++, Java, and Javascript. Applications included online directories, user registration, and e-commerce.
Systems administrator
Installed and configured Netscape server software (Web, directory, calendar) on Solaris (2.51, 2.6, and 7) and Windows NT 4.0 systems. Installed Perl and Perl modules on Solaris and Windows NT. Installed applications on Solaris workstations, and on servers for use by Solaris workstations. Created and maintained user accounts on Solaris and Windows NT servers.

1996-1997
Zoom Telephonics, Inc.

Worked as webmaster, Unix system administrator, internet connectivity expert, and PC support technician.

Webmaster
Designed home page, online factory store, annual report, advertising, and news sections of Zoom web site. Maintained other web site content, including news, press releases, online product registration, technical support, and product specifications.  Wrote CGI scripts in Perl and C++. Registered new domains and domain changes.
Unix system administrator
Installed Red Hat Linux (4 systems) as in-house and Internet web server, name server (DNS), electronic mail server, router, and firewall. Administered users and groups on Linux systems.
Internet connectivity
Installed and administered ISDN equipment (3Com Impact TA and TribeLink router) for connection to the Internet. Administered Cisco routers (2500 series) for Internet and intranet routing inside Zoom.
PC support
Installed and maintained web clients (Netscape Navigator and Microsoft Internet Explorer), email clients (Eudora Light and Eudora Pro), and other software on Windows NT, Windows 95, Windows for Workgroups, and Macintosh clients.

1989 - 1995
Frye Computer Systems, Inc.

Worked as network utilities programmer, network installer and maintainer, PC and Macintosh support, and product documentation.

Network installation
Installed NetWare 2.15, 2.2, 3.1x servers for customers. Installed NetWare 3.0, 4.01, 4.02, and 4.1, Microsoft LAN Manager, IBM Lan Server, Banyan VINES, and Novell UnixWare servers for internal development and testing. Installed and configured network software in PC workstations, including NetWare (NETX and VLM), LAN Manager, VINES, Novell LAN Workplace for DOS, and FTP Software PC/TCP. Installed, troubleshot, and fixed problems with Thin Ethernet, 10BaseT, and Token-Ring networks. Used Microtest Cable Scanner and Novell LANalyzer for Windows as network troubleshooting tools.
Software development
Wrote code for Frye Utilities for Networks in C and C++ (Borland and Microsoft), using NetWare, LAN Manager, and VINES APIs. Wrote code for NetWare NLMs (Watcom C).
PC support
Installed and configured network interfaces, hard disks, video cards, modems, scanners, and other peripherals in PC and Macintosh workstations. Installed PC operating systems, including MS-DOS, Microsoft Windows, Windows NT Workstation, OS/2, and Linux. Installed PC applications, including Microsoft Office, Lotus SmartSuite, and WordPerfect.
Documentation and customer support
Wrote documentation for Frye software, including original manuals for NetWare Management and NetWare Early Warning System. Provided telephone support for customer networks and for Frye Utilities for Networks software products. Authored corporate World Wide Web pages.


Education

2001-2007
Harvard University Extension

ALB (Batchelor of Liberal Arts) in Natural Sciences. IT classes taken include Digital Circuit Design, GUI Programming for Linux, Multimedia Design (Flash), OpenGL Graphics, Data Structures, and Computer Architecture.

Other relevant experience

2003-
Dorchester People for Peace

(Volunteer) Host and adminster web and email servers for my neighborhood peace organization.

1994-1998
Virtually Wired Educational Foundation

(Volunteer; part-time) System administrator and maintainer; set up Linux web and file servers. Instructor; taught classes on Internet use and HTML design.

Work samples, earlier positions (before 1989), professional references, and personal references provided on request.